How to get online

Step One

Check that your WiFi is turned on in your settings.

Step Two

Select The Cloud from the available network list.

Step Three

Open browser & follow the instructions to register / log on.

Step Four

Always connect without needing to re-enter your login details.


Got a question? You’ll probably find the answer in our FAQs.


Need help on a specific issue? Visit our support page.

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Chat to us

Still not found an answer? Get in touch below.

Send a message

Our address

The Cloud

Third Floor, 4 Victoria Square, St Albans, AL1 3TF

General Enquiries: 0333 202 0931

Sales: 0333 100 0931

(Phone line open 9am–5:30pm)

View map

Map of The Cloud office location.